Meta’s $14 billion investment in Scale AI sparked concerns across the industry. Most of the market reaction focused on vendor neutrality. Will large model builders leave? How exposed is the IP they’ve already handed over? Who’s the next provider to be acquired?
But vendor and data supply neutrality is just the surface.
The real question is: Do you control your AI data pipeline?
Meta’s move is a clear signal, model weights can be rented, but data quality can’t, now it’s a real differentiator. In a world where models improve through human feedback, your edge lies in owning how raw input becomes model-shaping signals.
That means owning your feedback loops. Defining evaluation criteria. Keeping IP control over annotations, edge cases, and performance metrics.
Outsourcing labels is fine. But outsourcing your core data engine? That’s a risk.
Your AI data supply chain, how you turn raw inputs into trusted signals, is one of the few remaining defensible moats in the era of LLMs.
Machine learning used to be about volume. More data, more labels, more compute. Now, models come pretrained. The challenge isn’t starting from scratch, it’s steering models to be reliable, differentiated, and compliant.
Today’s top teams treat the feedback loop as core infrastructure. Human-in-the-loop review, targeted evaluation, and fast retraining aren’t extra, they’re how you adapt, and how you compete.
Owning the loop doesn’t mean doing everything in-house. Outsourcing annotation tasks makes sense for many projects, when organizational context is not required, data is not highly sensitive, or your team is stretched thin.
The key is to own the strategy behind the loop. Outsource the labor if it speeds you up, but never the judgement that secures your moat.
We’ve seen this in action across our own customers, from the most popular video game platforms to global financial services companies to AI-native healthcare startups. For example:
You can read more Case Studies here.
Each of these teams made different build/buy decisions based on their risk, budget, and goals. What they share is ownership of the feedback loop.
There’s no single model that works for everyone. The right approach depends on your goals, team structure, and resources. Here's a breakdown of three common team configurations, including hybrid models that balance cost, and in-house expertise.
AI pipelines now run on sensitive, often proprietary data, logs, interactions, outputs, and reviews. That means your labeling and evaluation pipeline is part of your IP.
If you don’t control it, you’re exposed. This has become evident as model builders competing with Meta are fleeing Scale AI, even with contractual data privacy coverage in place.
External tools aren’t the issue. Control is.
Leading AI orgs are taking a different path. Not to become data vendors, but to build internal engines that look and operate like Scale AI, just behind their own firewall.
The goal isn’t 100% insourcing of human annotation and evaluation. It’s to own the pipeline and process.
They save money and move faster by making smarter decisions about where and how to apply human feedback, based on business goals, risk, budget, and timelines.
Bringing labeling and evaluation into your infrastructure gives you faster iteration, stronger security, and full IP ownership.
Why does this matter? Foundation models have flattened the field for common knowledge. The edge now lies in your proprietary data, domain expertise, and process. You win based on how you evaluate, intervene, and improve.
Meta’s deal didn’t just shift vendor allegiances. It spotlighted a bigger truth: short term wins come from convenience, the long-term advantage comes from control and ownership.
I’ll share more about how to build the engine, quickly and economically in my next post.